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FAQ'S

How do I place an order?

When you click on the Order link you will be connected to our secure server where you will be required to set up your account. You will then submit your order for processing.

Do I need a prescription to order from Global Discount Drugs?

Yes, You are required to provide us with a valid prescription from your doctor licensed to practice in your Country. This prescription may be faxed to us at 1-888-726-8418. Non receipt of a prescription within 14 business days will result in a cancellation of you order. Call 1-866-542-8571 or email us (sales@globaldiscountdrugs.com) if you have any queries.

Can I buy medication as prescribed by a U.S. Doctor?

Yes. Once all the required documentation is completed by you, we will arrange to ship your medication to your door step.

Can you transfer my prescription from my local pharmacy?

Regrettably we cannot take transfers from your local pharmacy. We require that you get the prescription from your doctor and fax the same to us at 1-888-726-8418.

What information does Global Discount Drugs need from me to process the order?

In order for us to promptly deliver your medication we need the following:
a) Medications order Form
b) Valid prescription signed by a physician/doctor. However, all prescriptions must be in English.

Do you have a limit on the prescription drug quantity that I can buy?

All prescriptions are limited to ninety (90) days supply maximum with a valid U.S. or an International prescription due to FDA Regulations

What are your Privacy & Security Policies?

We are dedicated to patient privacy and security and all information is protected by doctor-patient privilege laws. Our on line order system uses an updated secure encryption technology. All personal, medical and credit card information is submitted with highest level of security. We have systems to protect against credit card frauds.

How do you offer such low Prices?

a) Canadian and Indian governments like many more have imposed control on prescription drug prices. We pass on these savings to you.
b) Most countries like Canada & India prohibit advertisement by pharmaceutical companies thereby reducing the prices of such drugs.
c) Generic drugs are often cheaper than the branded ones.
d) The American dollar being high on the exchange rate than any other currency, it is viable to reduce prices.

Is this legal?

The FDA allows US Citizens to order prescription drugs for personal use to a maximum of a ninety (90) days supply. In developing this new Internet medium for delivery of health care services, our organization is committed to meeting all current regulations.

Does Global Discount Drugs sell any controlled substances?

We will not handle any controlled or habit forming substances or narcotic pharmaceuticals e.g. Valium, sleeping pills etc. We only deal in drugs which individuals need to take in order to sustain or improve their quality of life.

How much do you charge for shipping and handling?

Applicable shipping charges for our customers :

Courier Delivery (for Orders Up To US$ 69) US$ 12.99
Tracking number would be available and responsibility of material will be on GlobalDiscountDrugs

Courier Delivery (for Orders From US$ 70 To US$ 109) US$ 09.99
Tracking number would be available and responsibility of material will be on GlobalDiscountDrugs

COURIER DELIVERY (FOR ORDERS OVER US$ 110) FREE DELIVERY
Tracking number would be available and responsibility of material will be on GlobalDiscountDrugs

Where does Global Discount Drugs Ship to?

Global Discount Drugs ships worldwide including United States

Where will my prescription medication ship from?

Your top quality medication will be sourced by internationally recognized and respected pharmaceutical companies like GlaxoSmithKline, Pfizer, Abbott, Novartis, Aventis, Wyeth, Astrazencea, Pharmacia, Park Davis, Ranbaxy, Dr Reddy's, Cipla, Sun Pharma and other reputable companies. The products are then packed and shipped from our state of the art fulfillment center in Chennai, India. Since we use DHL & USPS for all of our shipments, you can count on receiving your order in days, not weeks.

How will my order be shipped and packaged?

Your order will be delivered in manufacturers sealed blister/strip packing (UNTOUCHED BY HUMAN HANDS) and shipped by DHL/USPS.

What about Sales Tax?

No sales tax is chargeable to you on any order.

How long will it take to process and ship my order?

After receipt of all documents as contained above your shipment should reach you in a period of 2 to 3 weeks. After placing your order you will be able to trace your order in real time by logging into our web site. On shipment your tracking number will be emailed to you. Alternatively, you can call Toll Free 1-866-542-8571 for support.

What methods of payment do you accept?

Payment for purchases can be made by: Visa and Checks only.

Is it safe to use my credit card?

Yes. We have taken every precaution to make the transaction absolutely secure. Our web site uses latest industry standard security measures. All account information submitted to us is safely isolated from unauthorized access

Will you accept my U.S. Insurance Plan?

Unfortunately, we do not accept U.S. insurance plans. We will however provide you with an invoice and a proper receipt for insurance purposes, which your insurance company may or may not accept.

Are your Prices in US Dollars?

All prices appearing in the web site are in US Dollars.

What happens if my shipment never arrives?

Please contact us immediately at 1-866-542-8571 if you have not received your medication in 21 days after the placement of your order. We will either reship or fully refund your payment in case lost/misplaced shipments.

What are your hours of operation?

We are open Monday to Saturday 08.00 am EST to 8.00 pm PST.

Are there any other unmentioned charges?

There are no hidden charges besides the cost of medicines.

When ordering my prescription drugs, is there any professional fee for each prescription?

No. When ordering your prescription drugs, all physician review and prescription fees are included in prices.

Are all the American Brand Names available?

No. Some of the brand name prescription drugs are available. Your prescribing doctor would best advice on the generic alternative solution to your brand name prescription drug needs.

Why do the pills I receive look different than the ones I get from my local pharmacy?

The pills that we send you WILL LOOK DIFFERENT. If you are used to Brand Name pills and you have ordered generic pills from us there is bound to be a difference. Generics do not look the same as Brand Name Products, even though they have the SAME ACTIVE INGREDIENTS AND WORK IN EXACTLY THE SAME WAY. Also there are good chances that the same brand name pills will look different in U.S. and Canada or in any other country. Even generic pills made by different companies are different in appearance.

What are generic drugs?

When a pharmaceutical company first invents a drug that company is the only one allowed to produce the drug for certain number of years depending on the country where it is patented. This period of patent differs e.g. it could be 10 years in USA and 7 in Canada. A generic drug is a medication for which the original manufacturer has lost its patent protection and other manufacturers have produced the exact medication at a much lower price. This generic drug has the same exact constitution as the original brand name drug, and because of strict regulations enforced by Federal Governments, these drugs must provide the same therapeutic effect as the brand name.

Are the generic drugs you sell safe?

Generic drugs are as safe as the brand names since they too are covered by the same drug enforcement rules. They have the same construction and have the same therapeutic effect.

What do you do with my personal Information?

The personal information you give us will only be viewed by authorized employees of our company for the purpose of processing your order. We do not sell, trade or rent this information for any purpose whatsoever.

Can I Return my Medication for Refund?

We are unable to accept returned prescription medications due to Federal Laws.

Why is the price different from the last time that I ordered?

Due to market fluctuations, prices of the drugs vary and may change from time to time.


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